Vision-mission statement

VISION STATEMENT. To be known as one of the region's leader in Architectural-Engineering (A&E) Professional Services.
 

MISSION STATEMENT. To be among the best is the mission of this firm: best in client satisfaction, best in design as a specialization, and best in performance.

Client Satisfaction. Client satisfaction is defined by the number of repeat clients; that is, clients for whom we continue to work for on a project-to-project basis. Our almost 100% repeat-client base is a result of our client-first attitude expressed by members of our staff.

Design as a Specialization. Established as a firm which does no construction, clients are assured that no conflict-of-interest results in our concentrated delivery of expert-design services. Since we are focused on the design-agenda (devoid of construction "static") we are able to fully address the verbalized and un-verbalized needs of our clients.

Performance. The use of cutting-edge systems and methodologies assures us that members of the staff continually deploy the right tools on the right jobs. Cognizant of the need to continually reconcile with the certainty that the only constant is change, the firm continually deploys the latest tools available. The use of the most recent version of MasterFormat and the National CAD Standard, together with RediCheck are among the tools integrated into our systems-methodology. The firm is currently transitioning to the full deployment of Building Information Modeling (BIM) as its main tool for design and production drawings.
 

SHARED VALUES. The following are the values that we share:
1. We serve with care.
2. Honesty and professionalism are fundamental to each of us.
3. Quality is our main work criterion.
4. Teamwork is the way we work.
5. The perception of our clients is a reality to us.
6. Through generalized training and experience, we as individuals choose to become specialists.
7. We have fun.
8. We reward performance and correct non-performance.
9. All that we do with and to the environment must contribute to its maintenance and improvement.
10. We support individuals and their families in their responsibility to achieve their fullest potential in a way that does not disable others.

 

RGC&A inhibits itself from doing construction work in order to avoid the inherent conflict of interest that exists when the designer is also the contractor for a project.

We have chosen to keep the interest of our client/s over and above financial benefit.